COMPILED HERE are selected tips from this, Optometric Management’s May issue. Let us know what you think of this feature via email or on social media.
ALSO IN THE ISSUE
• WATCH THE NUMBERS
To maintain the health of your contact lens practice, you should watch two practice metrics: capture rate and percent change for sales. (Contact Lens, p.33)
• MISTAKES HAPPEN, MANAGE THEM
Bend over backwards to find what will work for the patient, and apologize. It’s not your fault, but being sorry can still be a genuine emotion. (Merchandising, p.46)
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