5 Key Takeaways

• 1

  Fewer than 50% of respondents in a global survey feel 'health secure,' with only 25% fully endorsing their current health care system.

• 2

  The U.S. has the highest health care utilization but faces challenges in maintaining patient trust due to online medication access and AI health information.

• 3

  Trust erosion occurs when patients feel unheard by their doctors, potentially leading to negative health consequences.

• 4

  Practices that prioritize active listening and communication foster patient trust and grow their business.

• 5

  Patients expect treatment plans and prescriptions, yet many leave appointments without receiving them, highlighting a gap in care.