COMPILED HERE are selected tips from this month’s issue of Optometric Management. Let us know what you think of this feature via email or on social media.
→ p. 14
Refractive patients often present telling the eye doctor exactly what they want, however, presbyopes may be unaware of all of their treatment choices and, thus, it’s a good clinical practice to review all of the options with them, says William H. Stephen, O.D., F.I.A.C.O., in “Comfort Presbyopes With Options.”
→ p. 26
Decreased corneal sensitivity, decreased VA, foreign-body sensation, pain, photophobia, redness and tearing are common symptoms to all HSV-1 ocular conditions, says Dr. Josh Johnston, in Cornea.
→ p. 30
When managing a patient who has an auto-immune disorder causing her dry eye disease, it’s important to work with the primary care physician or specialist, says Whitney Hauser, O.D., in Dry Eye. For the patient who is unaware of her auto-immune disease, refrain from prescribing treatment until the patient has a definitive diagnosis or you’ve consulted with her health care team.
→ p. 32
You can provide your glaucoma patients with hope for their future eye health by discussing new treatments in research and development, says Dr. Justin Schweitzer, in Glaucoma. This also has the benefit of bolstering your expertise in patients’ eyes.
→ p. 34
To acquire accurate baseline information on an orthokeratology patient, consider a wash-out period, where the patient stops wearing the lenses for a period of time, says Dr. Jason Miller, in Contact Lens.
→ p. 44
You don’t have to spend high dollar amounts to give your office, exam room or patient reception a facelift that patients will notice. Painting and re-arranging furniture or adding a new decorative feature to your walls are all low cost, writes Gina Wesley, O.D., in Merchandising. At the very least, clean up those nicked corners and chipped wall paint.
OTHER TIPS
→ Ask your optician to have your patient’s insurance benefit and additional cost to her calculated before she sits down in the optical, says Dave Ziegler, O.D., in Optical, p.35. This can decrease anxiety caused by line-by-line calculations in front of the patient.
→ Four basic personality types exist in an office: controller, announcer, intellect and insider. Identify which type each of your employees falls into to tailor conversations and, perhaps, increase results, says Trudi Charest, in Personnel Pointers, p.42.