Over the past few weeks, we’ve covered 2 powerful tools that are changing how practices operate: outsourcing and artificial intelligence (AI). When used intentionally, both can significantly reduce the day-to-day pressure on your in-office team and allow them to do what they do best—focus on patients.
Outsourcing lets you move essential but repetitive work off-site to give your team more time and mental bandwidth. Whether it’s pulling authorizations, contacting patients, or prepping for appointments, this work still gets done, just by the right person in the right place. The technology to support outsourcing is now easier and more affordable than ever.
AI, on the other hand, supports your team during and between patient visits. From scribing to answering questions during team training, AI can handle a wide range of tasks quickly and accurately. It's also a resource that improves with time. The more you integrate it into your workflow, the more value it provides.
What matters most is taking action. Whether you choose to start small or go all in, implementing even one of these tools can make a difference. Free up your team so they can deliver better care, build stronger relationships, and keep moving your practice forward.
