Features
Resolve Conflicts Among Staff
Consider this five-step protocol to keep the peace
By JENNIFER JABALEY, OD
Retain Staff by Improving Practice Culture
Six action steps can help increase staff capability and practice loyalty
By Ted A. McElroy, OD, PC
Prevent Embezzlement
Why and how employee theft happens, its signs, and what can be done to prevent it
By HARVEY P. HANLEN, OD, FAAO
How Alliances Add Value for 2023
A look at services that have helped alliance members over the past year
By Robert Stoneback, associate editor
Arrest the Silent Thief
A chairside chat with Drs. Austin Lifferth and Robert Fechtner
Departments
LEADING OFF: Latinos En Optometry Seeks to Increase Patient and Profession Access
By Robert Stoneback, associate editor
LEADING OFF: CEO CHALLENGE: Build Your List of Great Job Candidates (before you need them)
By STEVE VARGO, OD, MBA
CLINICAL: Contact Lenses
Develop a Top-Notch Contact Lens Technician
By Susan Resnick, O.D., F.A.A.O.New
CLINICAL: Myopia Management
Keep Track of Axial Length And Refractive Development
By MARIA LIU, OD, PHD, MPH, MBA, FAAO
BUSINESS: Coding Strategy
Are Screening Tests Reimbursable?
By Brandy H. Sperry, COMT, COE, CPC, CPMA
Nutrition Focus
Help Protect Patient’s Eye Health with Supplementation
By JULIE A. POTEET, OD, MS, CNS, FOWNS
What’s New
For Your Patients and Practice
LEADING OFF: ODs Recall How Staff Inspired Them
By Shannon Simcox, contributing editor